all tools / ticketing
As of the latest check, Glimind tracks 62 ticketing AI agent (MCP) tools, of which 1 are healthy right now. The table below ranks them live-first by real-time reliability.
| tool | status | what it does | |
|---|---|---|---|
| list_tickets com.asyntai/support-agent | healthy | List support tickets raised from chat, with status, priority and the visitor's details. Needs the Standard plan or higher. | alternatives |
| kaseya_bms_create_ticket io.github.WYRE-AI/kaseya-bms-mcp | unknown | Create a new ticket (destructive — confirmation required). | alternatives |
| kitty.ticket.create_subtask Danissimode/PetPals KittyClaw MCP Server | unknown | Create subtask | alternatives |
| kitty.ticket.move_status Danissimode/PetPals KittyClaw MCP Server | unknown | Move status (with policy enforcement) | alternatives |
| petpals.create_task_contract Danissimode/PetPals KittyClaw MCP Server | unknown | Attach structured Task Contract to ticket | alternatives |
| petpals.attach_acceptance_criteria Danissimode/PetPals KittyClaw MCP Server | unknown | Attach acceptance criteria | alternatives |
| petpals.attach_validation_commands Danissimode/PetPals KittyClaw MCP Server | unknown | Attach validation commands (text only) | alternatives |
| petpals.request_agent_completion_report Danissimode/PetPals KittyClaw MCP Server | unknown | Request structured completion report | alternatives |
| petpals.review_completion_report Danissimode/PetPals KittyClaw MCP Server | unknown | Review evidence and return verdict | alternatives |
| petpals.mark_ready_for_human_review Danissimode/PetPals KittyClaw MCP Server | unknown | Mark for human review | alternatives |
| kaseya_bms_add_ticket_note io.github.WYRE-AI/kaseya-bms-mcp | unknown | Append a note to a ticket (destructive — confirmation required). | alternatives |
| kaseya_bms_list_time_entries io.github.WYRE-AI/kaseya-bms-mcp | unknown | Time entries by date range (24h / 7d / 30d / custom / all). | alternatives |
| kitty.tickets.list Danissimode/PetPals KittyClaw MCP Server | unknown | List tickets (compact) | alternatives |
| kitty.ticket.get Danissimode/PetPals KittyClaw MCP Server | unknown | Get ticket details + comments | alternatives |
| kitty.comments.list Danissimode/PetPals KittyClaw MCP Server | unknown | List comments | alternatives |
| kitty.mentions.get Danissimode/PetPals KittyClaw MCP Server | unknown | Get mentions for handle | alternatives |
| kitty.blockers.list Danissimode/PetPals KittyClaw MCP Server | unknown | List blocked tickets | alternatives |
| kitty.ticket.create Danissimode/PetPals KittyClaw MCP Server | unknown | Create ticket with author | alternatives |
| get_transitions karangoel59/task360-mcp | unknown | Inspect valid status transitions for a ticket. | alternatives |
| delete_ticket karangoel59/task360-mcp | unknown | Permanently delete a ticket. | alternatives |
| get_attachments TarasKhust/jira-mcp-server | unknown | List all attachments with URLs and metadata | alternatives |
| delete_attachment TarasKhust/jira-mcp-server | unknown | Delete an attachment by ID | alternatives |
| update_status TarasKhust/jira-mcp-server | unknown | Change ticket status via transitions | alternatives |
| get_transitions TarasKhust/jira-mcp-server | unknown | Get available status transitions | alternatives |
| get_ticket TarasKhust/jira-mcp-server | unknown | Get details of a specific ticket including linked issues | alternatives |
| create_ticket TarasKhust/jira-mcp-server | unknown | Create a new ticket with custom fields support | alternatives |
| search_tickets TarasKhust/jira-mcp-server | unknown | Full-text search across multiple projects | alternatives |
| delete_issue TarasKhust/jira-mcp-server | unknown | Delete a ticket | alternatives |
| add_comment TarasKhust/jira-mcp-server | unknown | Add a comment with @mention and rich Markdown/Jira formatting | alternatives |
| get_comments TarasKhust/jira-mcp-server | unknown | Get all comments for a ticket | alternatives |
| delete_comment TarasKhust/jira-mcp-server | unknown | Delete a specific comment | alternatives |
| delete_all_comments TarasKhust/jira-mcp-server | unknown | Delete all comments from a ticket | alternatives |
| upload_attachment TarasKhust/jira-mcp-server | unknown | Upload local file or image to a ticket | alternatives |
| list_tickets ForestAdmin/demo-mcp-servers | unknown | List tickets, optional filters contact_email, open, limit. | alternatives |
| list_tickets TarasKhust/jira-mcp-server | unknown | List tickets assigned to you (with optional JQL filter) | alternatives |
| create_ticket ForestAdmin/demo-mcp-servers | unknown | Create a ticket (title, description, contact_email, optional ticket_type_id, company_id). | alternatives |
| get_ticket ForestAdmin/demo-mcp-servers | unknown | Fetch a ticket by ticket_id. | alternatives |
| update_ticket ForestAdmin/demo-mcp-servers | unknown | Update state_category, admin_assignee_id, title, description. Resolving sets open: false. | alternatives |
| get_my_tickets karangoel59/task360-mcp | unknown | Fetch tickets assigned to the signed-in user. | alternatives |
| search_tickets karangoel59/task360-mcp | unknown | Search tickets with JQL-like queries. | alternatives |
| get_ticket karangoel59/task360-mcp | unknown | Retrieve full details of a specific ticket. | alternatives |
| update_ticket karangoel59/task360-mcp | unknown | Update fields on a ticket. | alternatives |
| transition_ticket karangoel59/task360-mcp | unknown | Move ticket status via workflow transition. | alternatives |
| cw_search_tickets io.github.selic/mcp-connectwise-psa | unknown | Search service and project tickets. | alternatives |
| cw_my_tickets io.github.selic/mcp-connectwise-psa | unknown | List tickets assigned to the current member. | alternatives |
| cw_get_ticket io.github.selic/mcp-connectwise-psa | unknown | Get full ticket detail with notes. | alternatives |
| kaseya_bms_get_ticket io.github.WYRE-AI/kaseya-bms-mcp | unknown | Get a ticket by id. | alternatives |
| list_ticket_fields rlowndes9/Zendesk MCP Server | unknown | List all ticket fields in the active instance | alternatives |
| get_ticket_field rlowndes9/Zendesk MCP Server | unknown | Get a specific ticket field by ID | alternatives |
| list_brands rlowndes9/Zendesk MCP Server | unknown | List all brands in the active instance | alternatives |
| list_custom_roles rlowndes9/Zendesk MCP Server | unknown | List all custom roles in the active instance | alternatives |
| list_ticket_forms rlowndes9/Zendesk MCP Server | unknown | List all ticket forms in the active instance | alternatives |
| get_ticket_form rlowndes9/Zendesk MCP Server | unknown | Get a specific ticket form by ID | alternatives |
| list_custom_statuses rlowndes9/Zendesk MCP Server | unknown | List all custom statuses in the active instance | alternatives |
| get_custom_role rlowndes9/Zendesk MCP Server | unknown | Get a specific custom role by ID | alternatives |
| create_ticket Likhitha1234-lab/hr-assist | unknown | Creates an HR/IT ticket for an employee | alternatives |
| kitty.ticket.add_label Danissimode/PetPals KittyClaw MCP Server | unknown | Add label | alternatives |
| ninjaone_tickets_form_get io.github.wyre-technology/ninjaone-mcp | unknown | Get one ticket form with its field definitions. | alternatives |
| ninjaone_tickets_statuses_list io.github.wyre-technology/ninjaone-mcp | unknown | List the tenant's configured ticket statuses. | alternatives |
| ninjaone_tickets_attributes_list io.github.wyre-technology/ninjaone-mcp | unknown | List ticket attribute (custom field) definitions. | alternatives |
| ninjaone_tickets_contacts_list io.github.wyre-technology/ninjaone-mcp | unknown | List ticketing contacts. | alternatives |
| kaseya_bms_list_tickets io.github.WYRE-AI/kaseya-bms-mcp | unknown | List tickets. Optional $filter; status pick if omitted. | alternatives |
As of the latest check, Glimind tracks 62 ticketing AI agent (MCP) tools, of which 1 are healthy right now. The table below ranks them live-first by real-time reliability. Glimind rates each neutrally (0–100) from safe liveness probes plus privacy-clean real-usage outcomes — see each tool's live page for its current score and a working alternative if it's down.
Ranked live-first by current verdict (healthy → degraded → down), then by the neutral reliability score. Glimind sells no tools, so the ranking is unconflicted.
Every tool here links to its live alternatives — capability-matched substitutes that are healthy now. Or query https://glimind.com/v1/alternatives/{toolId}.
Live data via MCP/REST. Neutral ratings — Glimind only measures.